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simple, fast and accurate!"
To create a new return you will go to our home page . Use the "Start A New 2007 Tax Return" link located on the right under Quick Links. You use this link to create a username and password for your income tax return, you will then login and start your online tax return. *Keep a record of your username and password for all future logins. *The password hint will assist you in remembering your password if forgotten. Example: I chose my password to be my cat's name, Snowflake. My password HINT will say "my cats name". This way when I see this hint, I know my password is Snowflake. Your username is the unique name you created when your tax return was started. It may be any name you choose. Please remember your username, as you will be required to enter it every time you access your tax return. If you do not remember your username, click on the "Forgot Username and Password" link located on the login page. Enter the information requested and we will email your username and password to you. You can use the same username from year to year unless it has already been chosen by someone else for this tax year. Usernames are not saved in our database until a return has been created using that particular username for each tax year. However, you can use the same password every year. *To ensure you receive the username of your choice, login at the beginning of the tax season and create a return with that username. Once personal information has been entered, you can logout and come back to complete your return once all tax documents have been received. To login to a return, go to our home page . Use the "Login to My 2007 Tax Return" link located on the right under Quick Links. Enter your username, password and security code at the bottom of the screen. * If you have forgotten your username and password, click on the "Forgot Username and Password" link located in the login page. Enter the information requested and we will email your username and password to you. To check the status of your return go to our home page. Use the "Login to My 2007 Tax Return" link located on the right under Quick Links. Enter your username, password, and security code at the bottom of the screen. You will then be asked 2 additional questions for added security, answer them as you did when your return was created. Once you get logged in, you will see the status of your federal return, and state return if applicable. To view and print your forms, go to our home page. Use the "Login to My 2007 Tax Return" link located on the right under Quick Links. Enter your username, password, and security code at the bottom of the screen. You will then be asked 2 additional questions for added security (If your return has indeed been accepted). Answer them as you did when you created your return. Once logged in, there will be a View Forms link. Click on this link to open a page with links to your forms. You can open each form from there to view and/or print. *Please note, we strongly recommend you wait until your return has been accepted to print your forms in case changes need to be made. *You can view and print your forms by logging onto our website from ANY computer using your username and password. We use Adobe Acrobat to open and print your tax forms. Some users have trouble if they do not have the latest version of Acrobat installed. Occasionally, a user still has trouble even after reinstalling Acrobat. If that happens, right-click on the link that opens the Acrobat file and choose "Save Target As", save the form onto your desktop. Then, double-click the Adobe PDF icon that will be displayed on your desktop. This will open the file outside of your web browser and should allow you to view and print your forms. We have discovered that customers may have problems opening some forms. This is due to differences in operating systems or Adobe Acrobat Reader Versions. To correct your return, go to our home page. Use the "Correct My Rejected Income Tax Return" link located on the right under Quick Links. Enter your username, password, and the security code you see at the bottom of the screen. Once logged in, you will see an E-File Rejection Code Summary.Click "Save and Continue" on the bottom of the page to continue to your tax return. Once the source of the problem is identified, go to that section of your return and correct the error. After the correction has been made, you will need to save and continue all the way through the return again and resubmit. * If you are making a correction in the Federal return and you are also filing a state return please select to EDIT your state return and save and continue through that section as well. This is necessary because information changed in your Federal return will not update in your State return until you EDIT and save and continue through your state return. Some errors are easier to correct than others therefore, we have created a page that will explain your error code and also advise how to get to that page to make your corrections. We offer helpful hints related to your error and numbers to contact the IRS or SSA (Social Security Administration) if the error is one you are unable to correct. Please visit the Federal Error Code HELP link located in our Customer Service page. *Please Note - The Federal Error Code HELP page lists the most common errors provided by the IRS. If you error is not listed and you need assistance, please contact Customer Service for assistance. To view and print forms from a prior year you will go to our home page. Use the "Access My Prior Year Return" link on the right under Quick Links. Next, select the year you need to access. Enter the username, password and security code at the bottom of the screen. You will then be asked 2 additional questions, answer them as you did when you created your return. This will take you to the Tax Return Status page allowing you to view and print your prior year forms. **Please note - this service is only available for prior year returns that were completed, submitted and accepted through OnLine Taxes. If you are still unable to access your return, please contact Customer Service for assistance. OnLine Taxes is a member of the IRS Free File Alliance. In order to qualify for Free File, you must enter our site and create your return from the IRS Free File page. Select OLT.COM and enter our site from there. The qualifications for Free File will be listed for you. Once your return is created through this federal link, all subsequent logins can be made from our homepage at www.olt.com using the "Login to My 2007 Income Tax Return" or "Access My Prior Year Return" link on the right under Quick Links. There are several ways to contact with our Customer Service team. We offer Live Chat, Email, and Phone Support. Chat hours are Monday - Sunday from January 6th to April 28th from 7am to 11pm CST. During off tax season, chat hours are Monday - Friday, 8:00am - 4:50pm CST. E-mail and phone support are offered year round. Phone support hours are Monday - Friday, 8am to 4pm CST. *Please note - phone support is limited and very busy during peak filing season. (816)232-0095 OR 888-OLT-4TAX. All options and information for customer service can be found in the Customer Service Tab located at the top of any page in our site. You need to file an extension only if you owe the IRS or state and need more time to file your return. Extensions allow time to file, NOT time to pay. To file an extension on our site, free of charge, simply create an OnLine Taxes return by using the Start New 2007 Income Tax Return link in our homepage. Create your username and password, enter your primary information and choose a filing status. On the filing status page you will select YES to file an extension. Once you save off of that page your extension has been filed for you. You may at that time logout of your return. We will send you an email once your extension is accepted or rejected from the IRS. To view our federal extension information page, click here. You only need to amend your income tax return if there was an error or missing information on your original accepted return. An amended return can only be paper filed, e-file is not an option for amended returns. To amend your that was originally filed with OnLine Taxes, choose the Login to My 2007 Tax Return link or Access My Prior Year Return link in our homepage. Enter the username, password and security code at the bottom of the screen. You will then be asked 2 additional questions, answer them as you did when you created your return. This will take you to the Tax Return Status page. On this page you will select to FILE AN AMENDED RETURN. This will take you into the original online interview from your return previously filed and accepted. Make the needed changes/additions to the return and save and continue to the Examine, Print and Verify page. Three sets of forms will be listed for you to print; the original 1040 that was accepted, the new corrected 1040, and your 1040X. All three sets of forms will need to be mailed to the IRS along with any income statements that you have such as; W2s, 1099s, etc.if income was the reason for the amended filing. *This is a free service for customers who filed their originally accepted tax return using our site. To amend a return that was NOT originally filed with OnLine Taxes, go to our Amended page and select to Create an OnLine Taxes Return for the year needed. You will be prompted to create a username and password for your return. *Keep a record of your username and password as they are required for all future logins. Next, our software will guide you through an online interview where you will enter information for the correct 1040 that you will be paper filing. Once the correct return is complete, we will display a fill-in form for your 1040X asking you to enter the values from your originally accepted, incorrect 1040. This allows us to correctly populate your 1040X since the original was not filed through our service. Three sets of forms will then be listed for you to view and print; the correct 1040, the incorrect 1040, and your Amended Return 1040X Form. All fields from the incorrect Federal 1040 Form that was generated by our software must match the return you originally filed that you are now amending. You will need to mail all three sets of forms to the IRS along with any income statements such as; W2s, 1099s, etc.if income differences is the reason you are filing the amended return. **Direct deposit is not an option when amending your return. If there is information on your 1040 for direct deposit, a paper check will still be mailed to you. OnLine Taxes offers state only returns for your convenience. In order to e-file a state only return, all Federal inputs are required as this is how the state portion is calculated. You will first be required to complete the online interview as if you were filing a federal return. next, you will complete the online interview for your state(s). Once completed, you will have the option to file a state only return on your PAYMENT screen. Upon making this selection, you will only be charged for your State return and only your State return will be e-filed.
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